There are several reasons why you may have stopped receiving communications and promotions from us.
- You may have unsubscribed in your BetGoals account settings.
To fix this is simple. Log in to your account and navigate to My Profile. Click on the Personal Information section, when you find Preferences at the bottom of the page, click on the I want to receive information about promotions option.
- There may be technical issues preventing promotions from being delivered to your account.
Check your Spam or Junk Mail folder.
Our emails may have been incorrectly filtered. To fix this, simply add us to your contacts or safe senders list, ensuring that our emails always appear in your inbox.
If you're not sure why you stopped receiving promotions, please contact our Customer Service Team, we'll be happy to help!