No, it is illegal for persons under the age of 18 to open an account and gamble with us.
This age limit is important to protect minors from the potential risks associated with gambling by promoting responsible gaming practices.
We are obliged to verify the age, as well as other personal data, of our users. If it is discovered that a minor has opened an account or accessed our platform, this account will be immediately closed and any winnings forfeited.
We count on everyone to ensure responsible fun. If you or someone you know is experiencing gambling problems, please Contact Us! There are resources available to provide all the support and assistance required.
Only one account per person is allowed (one name, one account, and one IP address). If the individual has more than one account this is called “multi-accounting” which is highly forbidden and in such instances all those accounts will be closed immediately.
There are several reasons why you may have stopped receiving communications and promotions from us.
You may have unsubscribed in your BetGoals account settings.
To fix this is simple. Log in to your account and navigate to My Profile. Click on the Personal Informationsection, when you find Preferences at the bottom of the page, click on the I want to receive information about promotions option.
There may be technical issues preventing promotions from being delivered to your account.
Check your Spam or Junk Mail folder.
Our emails may have been incorrectly filtered. To fix this, simply add us to your contacts or safe senders list, ensuring that our emails always appear in your inbox.
If you're not sure why you stopped receiving promotions, please contact our Customer Service Team, we'll be happy to help!
Make the necessary changes and click SUBMIT to update.
Follow any additional verification steps required.
Note that address change will not be available, we need a little more information to make this change. Click here to learn the step-by-step instructions before contacting us and ensure a faster and more effective update.
If you are still having trouble changing any of the data available on your page, please do not hesitate to contact us, we will be happy to help!