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Communication

  • Subscribe for newsletters and promotional materials.
    Manage your communication preferences in your account settings.

    • Navigate to My Profile on the homepage.

    • Find your Preferences at the bottom of the page and tick the I want to receive information about promotions box to keep up with everything!

    If you require further assistance in activating your subscription to newsletters and promotions, please contact our Customer Service Team, we will be happy to assist you!
  • How do I stop my subscription to newsletters and promotions?
    There is more than one way to unsubscribe from newsletters and promotional materials:

    In your BetGoals account:

    • Navigate to My Profile on the home page.

    • Locate at the bottom of the page your Preferences and UNCHECK the option I want to receive information about promotions.

    Through your email account:

    You can also choose to stop receiving marketing material at each contact with BetGoals.
    • Access your e-mail account.
    • Open any email marketing sent by us.
    • At the bottom of the page, click in Click here to cancel your subscription.
    If you need further assistance to unsubscribe from newsletters and promotions, please contact our Customer Support Team, we will be happy to assist you.
  • Why am I not getting any emails from BetGoals?

    There are several reasons why you may have stopped receiving communications and promotions from us.

    • You may have unsubscribed in your BetGoals account settings.

    To fix this is simple. Log in to your account and navigate to My Profile. Click on the Personal Information section, when you find Preferences at the bottom of the page, click on the I want to receive information about promotions option.

    • There may be technical issues preventing promotions from being delivered to your account.

    Check your Spam or Junk Mail folder.

    Our emails may have been incorrectly filtered. To fix this, simply add us to your contacts or safe senders list, ensuring that our emails always appear in your inbox.

    If you're not sure why you stopped receiving promotions, please contact our Customer Service Team, we'll be happy to help!