• Can I register outside of Brazil?

    You can register from other countries, however, you will be just allowed to use Brazilian currency for now, and it is not advised to use VPN.

    BetGoals is only available to play in countries where it is permitted by the Curaçao license.

    Using VPN to play from restricted territories might end in the closure of your account once detected that you are registered from a restricted country where gambling is not allowed under our license.


    You can have a look at our General Terms and Conditions here, clause: 9.2.

  • Restricted territories/countries from registration at BetGoals

    BetGoals only accepts players from certain countries. This may be one of the reasons why you have encountered difficulties logging in.

    Below is a list of excluded countries.
    You will not be able to register if you are from one of them.

    Subject to change at the discretion of the administration.

    Afghanistan, Albania, Bahamas, Barbados, Belarus, Bosnia and Herzegovina, Botswana, Burundi, Cambodia, Central African Republic, China, Congo, the Democratic Republic of the Congo, Cuba, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guinea, Guinea-Bissau, Guyana, Haiti, Hong Kong, Iran, Islamic Republic of, Iraq, Israel, Italy, Jamaica, Jordan, Laos, People's Democratic Republic, Lebanon, Libya, Lithuania, Mali, Malta, Mauritius, Moldova, Montenegro, Myanmar, Netherlands, Nicaragua, North Korea, Panama, Pakistan, Russian Federation, Serbia, Singapore, Somalia, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Syria, Trinidad and Tobago, Tunisia, Turkey, Uganda, UK, Ukraine, USA, Vanuatu, Venezuela, Yemen, Zimbabwe.

    If none of the above applies, and you still encounter difficulties opening your account, please Contact Us.

  • Why is my account restricted/blocked?
    There are several reasons why your account may be restricted/blocked.

    The most common are:
    • Verification issues
    • Self-exclusion
    • Bonus abuse
    • Suspicious activities
    • Violation of terms and conditions.

      Check if you have received an email from us. We contact you whenever we come across a situation that causes you to be blocked or restricted.

      Please contact our customer support team if you have questions or believe your account has been unfairly restricted.