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All you need to know about deposits

  • How to deposit in BetGoals

    To make a deposit, you need to have registered an account with BetGoals.

    If you are already registered, please follow the below instructions:
    • Log in with your username and password.

    • Click on your name to go to your profile.

    • Choose your payment method, enter the amount, and select Bonus, if available.

    • Click on Deposit.

    Just follow the displayed instructions.

    If there is a bonus available, do not forget to select it before depositing so that it's credited straight into your account.
  • Deposit methods available and how to use them

    Please find below the list of the deposit methods offered

    Deposit methods that can also receive withdrawals

      pay_for_fun_white_logo.png

    Pay4Fun

    Pay4Fun is a mobile e-wallet linked to your bank account that allows you to deposit into your gaming account with various payment methods.

      astropay_white_logo.png

    AstroPay

    Prepaid card allows customers who don't have a bank account to shop and pay online. Variety of methods, including paying by cash, bank transfer or direct debit. Skrill is a digital wallet provider which offers multiple online payments and money transfer services. 

    Jeton

    Jeton is an online payment platform that enables users to send and receive money digitally. By storing funds in their Jeton account, users can conveniently make online transactions and payments. Jeton offers the option to both deposit and withdraw money to and from bank accounts.

    Skrill

    Skrill is a digital wallet provider which offers multiple online payments and money transfer services. Skrill operates in 131 countries with the digital wallet offered in 40 currencies.

        muchbetter_sofort_white_logo.png

    MuchBetter

    MuchBetter is a mobile payment app and digital wallet that provides security and ease of use for making payments, money transfers, and offers prepaid cards, rewards, and multi-currency support. 

    brazil_pix_white_logo.png

    PIX

    PIX is an easy, fast, and affordable experience for end users, delivering a safe and versatile solution for payments and transfers instantaneously. Created and manage by the monetary authority of Brazil.

     

    Deposit methods that can't receive withdrawals
     brazil_boleto_white_logo.png

    Boleto

    Boleto is a Brazilian voucher-based payment method. It’s a secure and easy way to fund your gaming account. You can use Boleto within the AstroPay and Pay4Fun platforms.

    VISA

    MASTERCARD

    Visa and MasterCard are two major global payment companies that facilitate electronic financial transactions through credit, debit, and prepaid cards. They partner with banks and card issuers to provide widely accepted payment solutions worldwide.
     
    AstroPay is not available for the following countries: Isle of Man, Luxembourg, Montenegro, Iceland, Malta, Estonia, Slovenia, Cyprus, Greece, Lithuania, Switzerland, Serbia, Bulgaria, Romania, Ireland, Slovakia, Finland, Czech Republic, Belgium, Latvia, Hungary, El Salvador, Honduras, Guatemala, Costa Rica, Zambia, Nepal, Egypt.

    Those payment methods mentioned above, the withdrawal will proceed automatically via Pay4fun for players from Brazil, from another country contact us to check. To learn more about the processing times, visit the Deposit Amounts & Processing Time page.

    Should you need further assistance, please contact us.

     

    PIX

    • Log into your casino account and click on “Deposit”.

    • Select PIX from the available deposit methods.

    • Enter the amount you wish to transfer and click Continue.

    • Click Confirm after a summary of your deposit appears in a pop-up window.

    • You will be asked to fill in the following information:

    1. Full Name, Email address, and Phone number.
    2. Select your id document type between CPF and CNPJ and enter your identity document number and click Confirm. 

    • Scan the QR code on the screen (for mobile) with a bank or payment app. The deposit is now complete.

    Pay4Fun

    • Log in to your casino account and navigate to “Deposit”.

    • Select Pay4Fun from the list of available deposit methods.

    • Specify the amount you wish to deposit and click "Continue to Pay4Fun".

    • Enter your email address and password associated with your Pay4Fun account and click "Confirm". Please note that you must complete the transaction within 3 minutes.

    • You will then be redirected back to the Cashier and notified of the transaction status.

    • Once the transaction is complete, the deposited amount will be credited to your casino account.

    AstroPay

    • Log in to your casino account and navigate to “Deposit”.

    • Select AstroPay from the list of available deposit methods.

    • Specify the amount you wish to deposit and click "Continue to AstroPay".

    • Enter your email address and ...

    • You will then be redirected back to the Cashier and notified of the transaction status.

    • Once the transaction is complete, the deposited amount will be credited to your casino account.

    Boleto

    • Log into your casino account and click on “Deposit”.

    • Select "Boleto" from the available deposit methods.

    • A transaction summary is presented; click "Confirm" to continue.

    • Enter your Natural Persons Register (CPF) number and click “Deposit” to continue.

    • You are redirected to a page with further instructions on how to complete your transaction.

    • Once these instructions are complete, your deposit request is complete.

    • Your deposit action is now complete and the funds should reflect in your gaming account soon.

    Jeton

    • Log in to your casino account and click on "Deposit".
    • Select Jeton as your deposit method.
    • Specify the amount you wish to deposit.
    • Select the "Continue" button to log in to your Jeton account and finalize the transaction.
    • Confirm the deposit amount requested and proceed with the transaction.
    • Once the transaction is complete, the deposited amount will be credited to your casino account.

    Skrill

    • Log in to your casino account and click on "Deposit"
    • Select Skrill as your deposit method.
    • Enter your Skrill login details.
    • Deposit funds using your bank balance, Skrill balance, or an alternative method.
    • Once the transaction is complete, the deposited amount will be credited to your casino account.

    MuchBetter

    • Log in to your casino account and click on "Deposit"
    • Select Skrill as your deposit method.
    • Enter your Skrill login details.
    • Deposit funds using your bank balance, MuchBetter balance, or an alternative method.
    • Once the transaction is complete, the deposited amount will be credited to your casino account.

    VISA / MASTERCARD

    • Log in to your casino account and click on "Deposit"
    • Select VISA/MASTERCARD as your deposit method.
    • Specify the amount you wish to deposit.
    • Complete the card details: Name, number, validation, and CVV.
    • Select Deposit.
    • Once the transaction is complete, the deposited amount will be credited to your casino account.
  • Deposit Amounts & Processing Time

    Please find below a list of payment methods accepted and their Deposit Amounts & Processing Time.


    The minimum deposit to access any bonus is: 20 BRL.

     

    Deposit Method

    Minimum Deposit Amount

    Max Deposit Amount

    Processing Time
    BRL 10 BRL 10,000 Instant
    BRL 10 BRL 10,000  Instant
    brazil_boleto_white_logo 1.png

    BRL 10

    		 BRL 10,000 Min: 1hr (within working hours) / Max: 1 business day
    BRL 10 BRL 10,000 Instant
    BRL 10 BRL 10,000 Instant
    brazil_pix_white_logo.png BRL 10 BRL 30,000

    Min: Instant / Max: 24 hours
    Group.png BRL 10 BRL 10,000

    Instant
    visamaster_logo_white 1.png BRL 40 BRL 10,000

    Instant
    CoinsPaid BRL 40 BRL 10,000

     

    Should you need further assistance, please contact us.

    AstroPay is not available for the following countries: Isle of Man, Luxembourg, Montenegro, Iceland, Malta, Estonia, Slovenia, Cyprus, Greece, Lithuania, Switzerland, Serbia, Bulgaria, Romania, Ireland, Slovakia, Finland, Czech Republic, Belgium, Latvia, Hungary, El Salvador, Honduras, Guatemala, Costa Rica, Zambia, Nepal, Egypt.

  • I can't deposit
    If you are encountering difficulty making a deposit into your BetGoals account, please check the following topics before contacting support:
    • Verify if you have received an email justifying the failed transaction.
    • Verify if your account is pending verification.
    • Verify if the payment method you are trying to use is valid.
    • Make sure that you have sufficient funds in your account/e-wallet.
    • Verify that you haven't reached your daily, weekly, or monthly deposit limits.
    If you still have questions, please feel free to Contact us.
  • Deposit not credited
    Once the deposit has been successfully completed, you will receive a confirmation message.
    If the deposit has been refused, you will also receive a notification by email.

    The deposited amount will be credited to your BetGoals account according to the specific deadline of each payment method used.

    Keep track of the deadlines by visiting the Deposit Amounts & Processing Time page.

    If you do not receive your deposit within the pre-established deadline, please check your email.

    If you have not received a refusal to pay, please contact us immediately with a bank statement showing that the deposit has not been credited. The statement should show the name of the beneficiary of the transaction, the date, balance, and transactions that occurred in the period reported.
  • Can I transfer money from one player account to another?

    For security reasons, it is not possible to transfer money between player accounts.

    Our efforts are directed at ensuring a secure environment, avoiding actions that facilitate fraudulent acts and money laundering.