Why can't I log in?
There are a few reasons why you might not be able to log in to your account.Some common reasons include:
If none of the above applies to you, please contact us and we will be happy to help.
- Incorrect login credentials: First, make sure your login information is correct, such as your email address and password.
- Account blocked or suspended: Your account may have been blocked or suspended due to a violation of the casino's terms and conditions.
Please contact our Customer Support Team to inquire about the status of your account.
- Technical issues: The casino website or server may be experiencing technical issues that are preventing you from logging in. Try clearing your browser's cache and cookies, or access BetGoals from a different device.
- Geographic Restrictions: There may be restrictions in certain geographic regions and you may not be able to access your account from a restricted location.
I forgot my password, what should I do?
To reset your password, follow the step-by-step below.
- Click on "Login" at the top of the BetGoals homepage.
- Select "Forgot password? Reset it Here".
- Fill in your email address, click on "RESET YOUR PASSWORD" and you will receive an email straight away with a reset link, click on it and follow the instructions provided.
Still, having problems? Feel free to contact our Customer Support Team.