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General Information

  • Sports Bet History

    To check your betting history, follow the step-by-step below:

     

    1. Click on the Sportsbook tab.

     

    2. Click on All Transactions at the top of the platform.

     

    3. Your betting history will then appear, and you can choose between all the bets placed or only the open bets.

    If you have any questions or need any help regarding your bets, do not hesitate to contact our Customer Support team here.

     

     

  • Sports Bonus Balance

    To view the available bonus amount for Sportsbook in your account, follow the step-by-step guide below:

     

    1. Once logged into your account, access the SPORTSBOOK tab.

     

     2. Click on Bonus History at the top of the platform.

     

     

    3. Then, the balance of the currently available bonus will be displayed.

     

     

    What does Bonus Max Redeem Amount mean?
    Refers to the maximum amount that can be redeemed or withdraw from the bonus winnings once the wagering requirement has been met.

    What does Wagering Turnover Remaining/Total mean?
    This is the amount of betting that you still need to complete in order to fulfil the wagering requirements of the bonus / Over the initial requirement.

     

  • Which sports can I bet on at BetGoals?
    We provide an extensive range of sports for betting, catering to diverse interests.
    The following sports are some of the popular ones: Football (Soccer), Basketball, American Football (NFL), Baseball, Tennis, Volleyball, Golf, Hockey, Boxing/MMA, Horse Racing, Cricket, Rugby, Motor Sports (Formula 1, Nascar), Cycling, Darts, eSports (such as League of Legends, Dota 2, and others).

                   
  • Are there any bonuses or promotions available for sports betting?
    Yes! BetGoals offers different types of bonuses and promotions, and you can check everything on our Promotions page.

    We advise that you carefully read the General Bonus Terms and Conditions of a promotion or offer prior to attempting to activate it.
  • How to request cashout?

    Cashout is a tool offered by the casinos that allows the player to withdraw a bet placed before the match is finalized.
    Please note that not all matches have this option available.

    To request your cashout, follow the instructions below:

    • In your BetGoals account, click on the "Sportsbook" tab.

    • Then click on "All Transactions".

    • The "All Bets" tab will show all your placed bets, choose which one you want to cashout, click on the 3 dots on the right of the screen, and then click cashout.

    • Check the changes and if you agree, click "cashout".

    • You will receive a message that your cashout has been successfully received.